Shipping & Returns
Shipping Information
Shipping
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Costs: Shipping costs are calculated at checkout and depend on your location and order weight.
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Options & Timing: We offer various shipping options with estimated delivery times displayed during checkout.
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Confirmation & Tracking: You'll receive a shipping confirmation email with a tracking number once your order ships.
Return & Exchange Policy
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Return Window: We accept unworn, unwashed, and undamaged items with tags attached within 5 days of delivery.
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For Cash on Delivery (COD) orders, a handling fee will be deducted in case of returns:
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₹150 will be deducted on discounted products and combo offers.
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₹100 will be deducted on non-discounted single T-shirts.
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Customers who place prepaid orders will receive a full refund in case of eligible returns.
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Exchanges: Exchanges are subject to stock availability.
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Initiating a Return/Exchange: Contact us at care.bemelon@gmail.com or Whatsapp to initiate a return or exchange.
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Size exchange policy is one time only and will not be repeated
Refunds
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Processing: Once your returned item is received and inspected, we'll send a confirmation email.
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Timing: Refunds will be issued to the original payment method within business days of approval.
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Please Note:
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Replace 5 Days with the actual number of days you allow for returns and refund processing.
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You may also want to specify what happens to original shipping costs on returns (e.g., refunded if the return is due to our error, not refunded otherwise).
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